At the time of your checkout you will be asked to select a Post & Packaging relevant to the value of your purchase. All orders are shipped via NZ Post.
Normal rates below.
Post & Packaging Rates:
Shipping: 1-11 items to a NON Rural Address. $9.95
Shipping: 1-11 items to a RURAL DELIVERY Address. $14.95
Shipping: 12 or more items to a NON Rural Address. FREE at present
Shipping: 12 or more items to a RURAL DELVERY Address. FREE at present
International Orders are charged at International Airmail rates, a minimum of $40. Plants cannot be exported from New Zealand.
Delivery Times I will endeavour to have your order to you as soon as humanly possible. Mostly orders are dispatched within the next couple of working day from here, all going to plan - but sometimes this just can't happen. Weather and seasonal demands are usually the only delays and I hope to have allowed for this in the maximum time frames given.
New Zealand customers should have their orders received within a maximum of 15 working days and outside of New Zealand within 21 working days. If for some reason I am unable to deliver within these time frames then I will let you know. If you require your order delivered by a certain date then please email me to make sure I can do this for you. ruth@ashtonglen.co.nz
Packaging of Plants
Your plants are not sent in pots; but bundled in newspaper & plastic and then packaged to freight. It is difficult to freight plants and I have used this method for the last 36 years. I found sending the pants in their pots wasn't that sucessful for me - plants tipped out of their pots and the box was open to the elements and unfortunately theft. My freighting method is not perfect and the plants will arrive a little bruised, but it is the better option for me and where I live. I am able to use NZ Post and your plants are delivered right to your door and not a courier depot miles from where you live – you will appreciate this point if you are rural. NZ Post is the fastest service available from here. I get the odd complaint, nothing is perfect but on the whole 99% of gardeners are happy. So if you are ordering from me then please note the shipping method; this then will help you be prepared too to plant your plants as soon as possible on arrival.
